DISCO has established a BCM (=Business Continuity Management) system in case of natural disasters such as earthquakes and unknown infectious diseases such as the new-type influenza, so that customers can continue to use DISCO products with security. Here we will introduce the latest BCM initiatives that we are involved in in order to continue providing indispensable products and services to our customers.
DISCO’s head office and manufacturing plants are located in Japan, a country that experiences frequent earthquakes. Furthermore, recently, disasters such as heavy rains, floods, and heavy snow have been occurring more frequently. DISCO has been preparing disaster countermeasures so that customers can continue to use DISCO products with security, even when we face these natural disasters. We have clearly stated the items that should be prioritized during an emergency, and carry these out by gathering our management resources.
Preparations for disasters and infectious diseases can never be perfect. Therefore, it is necessary to continuously make improvements in order to come close to achieving perfection. The DISCO group as a whole has been preparing for pandemics with the following goals: “Not to let even a single employee become infected,” “not to spread the infection if any employee becomes infected” and “to establish a system for business continuity to meet the situation.”
DISCO has been taking countermeasures against the spread of the new-type influenza since June 2008. As the first step, pandemic program members preemptively deepened their overall understanding of the infectious disease, and then established countermeasures together with management. Furthermore, during the H1N1 influenza that was prevalent worldwide from 2009 to 2010, we improved these countermeasures based on actual observations. It is important to integrate these countermeasures into our daily lives, and not only when a pandemic occurs. For example, basic behaviors such as measuring your temperature every day before going to work, and not forcing yourself to go to work when you are feeling unwell, etc. need to become a habit. To achieve this, we revised our personnel system, enabling employees to take adequate leave. We are also preparing stockpiles of masks and disinfectant solutions.
Since 2015, we have been implementing a system where all precision processing tools and precision processing equipment are processed in seismic isolation buildings. In order to continue production and shipping during power outages, a private power generator and an elevator for transferring equipment that operates with that electricity has been constructed in the buildings. The production system will be further reinforced with the addition of two seismic isolation buildings at the Kuwabata Plant: Zone C, which was completed in January 2019, and Zone D, which will be completed in August 2021.
Since the Kure Plant, where precision processing tools are produced, is located on the coast of the Seto Inland Sea, DISCO has implemented measures to minimize damage from tsunamis and storm surges. As a potential flooding countermeasure, production, product shipment, and inspection areas are located on the upper floor. Seawalls and storm surge barriers have also been built around the plant to prevent damage from tsunamis.
In addition, the Nagano Works Chino Plant was established in April 2018, and production was started at the already completed building (building A). Building B, which was completed in January 2021, is also a seismic isolation building, and the scope of the Chino Plant increased by approximately 7.5 times compared to the previous size. We plan to further strengthen our equipment supply system by gradually expanding production areas for precision processing tools and precision processing equipment here as well. Furthermore, by building a system that enables production of all products at both Hiroshima and Nagano Works, we will be able to decentralize the risks in case of a disaster.
In 2019, we installed a power generation vehicle in order to secure an emergency power source. We have also made it possible to use the pool water from the employees’ recreational swimming pool as water for domestic use, and we continue to develop infrastructure in the event of a disaster.
DISCO considers the main point of BCM to be “Each person being able to protect themselves.” Thus, we strive to promote activities that encourage the employees to be aware of the risks surrounding them and their families, and make necessary preparations based on that and protect themselves. For example, we encourage employees to be aware of the earthquakes and floods in their residential area, secure appropriate supplies depending on their family composition, remove furniture that may fall over in the bedroom, etc.
At each office, we regularly carry out on-site training so that we can take immediate action during disasters such as earthquakes. With regards to infectious diseases such as the seasonal flu and measles, we place great importance on receiving vaccines, and enforce behavior that prevents getting infected and the spread of infection. Through actions such as paying attention to changes in our physical condition, resting when we feel unwell, and following a routine of sanitizing and washing our hands every day, we are strengthening infection prevention countermeasures as part of our daily lives.
The abovementioned activities are some examples of our BCM initiatives. With the BCM Committee (the highest decision-making body for business continuity activities) composed of executives at its core, DISCO is constantly improving, and we aim to “build a corporate structure” where our customers can use our products with security.
DISCO is developing a management system based on the ISO22301:2012 certification in order to maintain and continuously improve our BCM activities.